Accessibility statement

Last updated 29 July 2025

This accessibility statement applies to the www.1xinternet.com website.

This website is run by 1xINTERNET. We´re committed to ensuring digital accessibility for all users, including those with disabilities. We strive to continuously improve the user experience on our website and comply with established accessibility standards.

Measures to support accessibility

We take the following measures to support accessibility:

  • Include accessibility as part of our mission statement and corporate values.
  • Integrate accessibility standards into our design and development processes.
  • Train our team to ensure that inclusive design principles are followed.
  • Conduct regular audits and updates to maintain accessibility compliance.

How you should be able to use this website

We want as many people as possible to be able to use this website. For example, that means you should be able to easily navigate, understand, and interact with our content:

  • Navigation & interaction: The website is easy to navigate using a keyboard. Focus indicators are visible, and the tab order follows a logical flow. Interactive elements work correctly with keyboard controls. Forms include clear labels, instructions, and accessible error messages. "Skip to main content" link is available and functional.
  • Screen reader & assistive technology: Content is structured for screen readers using proper headings, ARIA labels, and roles. All interactive elements and dynamic content are announced correctly. Forms and error messages are accessible. Language attributes are correctly set. Link and alt texts are clear and descriptive.
  • Visual & structural accessibility: Text can be resized or zoomed without loss of content or functionality. Color contrast meets WCAG 2.1 AA standards for better readability. Images use meaningful alt text or are marked as decorative. Headings are used in the correct order. The layout is responsive and adapts well across devices.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

  • Tel: +49 69 97 67 11 50
  • E-mail: office@1xinternet.com
  • Address: Seelenberger Str. 2 60489 Frankfurt, Germany

We’ll consider your request and get back to you in 5 business days.

Technical information about this website’s accessibility

1xINTERNET is committed to making its website accessible, in accordance with the European Accessibility Act 2025, complying with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standards.

Conformance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Images and visual content

  1. SVG client logos lack accessible names. Company partnerships are not conveyed to assistive technologies. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).
  2. Animations lack accessible names. Screen readers cannot describe animated content to users. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).

Keyboard navigation

  1. Mobile menu is not fully accessible via keyboard navigation. Users relying on a keyboard cannot navigate the mobile menu properly. This fails WCAG 2.2 success criterion 2.1.1 (Keyboard).
  2. Non-interactive div elements are focusable without proper roles, causing confusion about available actions. This fails WCAG 2.2 success criteria 2.1.1 (Keyboard) and 4.1.2 (Name, Role, Value).
  3. Filter interfaces force keyboard users to tab through every option without a skip mechanism, creating inefficient navigation. This fails WCAG 2.2 success criteria 2.1.1 (Keyboard) and 2.4.1 (Bypass Blocks).

Focus management and visual indicators

  1. Focus indicators for some buttons have insufficient contrast, making them nearly invisible. This fails WCAG 2.2 success criterion 1.4.11 (Non-text Contrast).
  2. Navigation button borders lack sufficient contrast with page background, reducing visibility. This fails WCAG 2.2 success criterion 1.4.11 (Non-text Contrast).
  3. Tab navigation breaks after focus moves to page sections, disrupting logical content flow. This fails WCAG 2.2 success criterion 2.4.3 (Focus Order).

Interactive elements and controls

  1. Video toggle buttons use ambiguous labels, failing to communicate their current state or expected action. This fails WCAG 2.2 success criterion 4.1.2 (Name, Role, Value).
  2. Video controls remain in the tab sequence even when videos are inactive, creating unnecessary navigation steps. This fails WCAG 2.2 success criteria 2.4.3 (Focus Order) and 2.1.1 (Keyboard).

Search functionality

  1. Search activation does not automatically focus on the input field, requiring manual navigation. This fails WCAG 2.2 success criterion 2.4.3 (Focus Order).
  2. Search interfaces provide redundant tooltips and lack status updates, confusing users. This fails WCAG 2.2 success criteria 3.2.1 (On Focus) and 4.1.3 (Status Messages).
  3. No focus management occurs after search completion, leaving users uncertain about result location. This fails WCAG 2.2 success criterion 2.4.3 (Focus Order).

Animations and motion

  1. Animations exceed five seconds without pause controls, potentially causing discomfort for users with vestibular disorders. This fails WCAG 2.2 success criteria 2.3.3 (Animation from Interactions) and 2.2.2 (Pause, Stop, Hide).

Forms and input assistance

  1. Custom dropdown selectors are not accessible via keyboard, hindering form interactions. This fails WCAG 2.2 success criterion 2.1.1 (Keyboard).

Content structure and semantic markup

  1. Tab controls use improper semantic structure for page section navigation, confusing users. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships).

Filter and navigation feedback

  1. Filter groups do not announce expanded or collapsed states to assistive technologies. This fails WCAG 2.2 success criterion 4.1.2 (Name, Role, Value).
  2. Filter applications provide no programmatic feedback about applied changes or results. This fails WCAG 2.2 success criterion 4.1.3 (Status Messages).
  3. Filter groups are announced generically without meaningful category context, confusing users. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships).
  4. Currently active page sections lack indication in navigation controls, reducing orientation. This fails WCAG 2.2 success criterion 2.4.8 (Location).

We aim to address these issues by October 2025 as part of our ongoing improvement efforts.

Preparation of this accessibility statement

This statement was prepared on 25 July 2025. It was last reviewed on 29 July 2025.

The website was last tested on 25 July 2025 against the WCAG 2.2 AA standard.

Our commitment to accessibility includes periodic evaluations by our in-house accessibility experts using industry-standard automated tools and comprehensive manual testing.